Help


How do I register multiple users for my organization?

Quick Guide:
Step 1: Decide how many Units your will need
Step 2: Purchase Units
Step 3: Make sure that everyone that will get a Unit has created a User Account or create a User Account for them
Step 4: Enter the email addresses of the individuals that will receive the units

If you wish to Volume Purchase units of the A.S.P.E.N. Self-Assessment program and register multiple users, first create a user account if you have not already. Click here to learn how to create a user account. For Volume Purchase pricing, click here.

Once you have create an account and logged in, you will see a Volume Purchase Management button on the left side of the screen. Click this button.

The first time you click into the Volume Purchase Management section, you will see that you have No Active Orders, a Create New User link, and a Purchase More Units link.

First, you need to purchase some units so click the Purchase More Units link. Enter in the number of units you would like to purchase. Please note, for Volume Purchasing you may only purchase all 9 modules + the practice exam, which is considered one unit. When you enter in the number of units you wish to purchase, your discount percentage will be displayed along with your final total price.

Once you have entered in the number of unit you would like to purchase, you need to select your payment type and then click the Continue with Payment button. If you pay by Credit/Debit, you will be prompted to enter in your card information and then click the Complete Registration button. Your card will be charged, a receipt emailed to you, and your units will be active for distribution.

If you pay by Check or Money Order, Review the information and then click the Complete Registration button. Print out the next screen and mail it with your check or money order. Once we receive payment, we will send you an email letting you know your units have been activated for distribution.

When you return to the Volume Purchase Management screen, you will now see a table that contains the following information:
  • Order Number - The order number for the purchase.
  • Number of Units - The number of units you purchased for that order.
  • Units Remaining - How many units you have left unassigned to users.
  • Expiration Date - The date the units you purchased will expire. Please note that when you assign a unit to a user, their expiration date is the same as this date.
  • Status - This will be Active if payment has been received and you can assign units. This will be Inactive if the units have expired or payment is pending.
  • Registrants - Click the view link to see a list of users you have registered for units from this order.
Complete Module Managment

If you have units available for distribution, you will see a "Register User for Modules" section under this table. Simply enter the user's username/email you wish to register for a unit. When you register a user for the modules, you will notice the number of Units Remaining will decrease by 1. If no user is found with the username/email you entered, an error message will appear.

Individual Course Managment

If you have units available for distribution, You may click the View/Add link under the Registrants section of the table. Here you will be able to view all currently registered users. To add a new registrasnt, Simply enter the user's username/email you wish to register for a unit. When you register a user for the courses, you will notice the number of Units Remaining will decrease by 1. If no user is found with the username/email you entered, an error message will appear.

Users must have an account before you can assign them the modules. You can have the user create their own account and ask them to let you know when they have finished, or you can create an account for them. To create an account for a user, click the "Create New User" link.

When you click this link, you will be prompted to enter in their email address. If the email address entered is already in use, make sure that they don't already have an account. If they do, you don't need to create a new one for them. If someone else is already using that email address, you will need to get an alternative email address for the user you are trying to create an account for.

Once you enter a valid email address and click submit, you will be prompted to fill in all the information for the user. Fields with a * are required. When you are finished, click the Create Account button. An email will be sent to the user letting them know an account has been created for them and will include username and password information.

If you have any questions, you can email TheAcademy.com at aspen@theacademy.com.

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